The case involves a Chinese student (hereinafter referred to as "Miss Li") who purchased a high-end laptop through a well-known e-commerce platform while studying in California. After paying $1,200, Ms. Li received an empty package with no merchandise inside. She tried contacting the seller, but he never responded. Realizing that she had been scammed, Ms. Li asked our law firm to help her recover her losses and hold the scammers accountable.
Initial communication and victim counseling:
In the initial consultation, our legal team got a detailed understanding of Miss Li's experience and the background of the case, and collected relevant evidence, including correspondence records with the seller, payment vouchers, order details and logistics information. We provided professional legal advice to Miss Li, analyzing the legal basis of the case and possible litigation strategies.
Evidence collection and fixation:
We assisted Miss Li in sorting out all the evidence materials, including correspondence records with the seller, payment vouchers, order details and logistics information. At the same time, we contacted the customer service department of the e-commerce platform to obtain more detailed records and reports to ensure the integrity and legitimacy of the evidence.
International Arbitration and Mediation:
During the trial, we elaborated Miss Li's claims and legal basis, and provided sufficient evidence to support them. The members of the fraud gang argued that their behavior was a normal transaction, but in front of the evidence provided by Miss Li, such as correspondence records, payment vouchers, order details and logistics information, the court found that the fraud gang constituted fraud, and sentenced it to return the remittance and compensate Li Xiaojie's economic losses.
1. When buying high-value goods, you should choose reputable merchants and platforms and avoid trading through informal channels.
2. Verify the qualifications of merchants and the authenticity of goods through official channels, and avoid falling for the temptation of low prices.
3. Keep all shopping-related correspondence records, payment vouchers, order details and logistics information, etc., so that you can use them as evidence when needed.